3+ day, 4+ hour ago   (470+ words) When instinct outranks evidence in the boardroom, here is what to do about it. Stephanie Nivinskus is principal at Ragan’s Center for AI Strategy. Conversations become awkward quickly when an executive defends a position on your company’s reputation, competitive standing…...

3+ day, 7+ hour ago   (124+ words) What tactics set the best comms pros apart from the rest? A single mistake can teach a communicator more valuable career-long lessons than dozens of successful messaging campaigns. The key is knowing how to be resilient and move forward when…...

4+ day, 7+ hour ago   (625+ words) A difficult update gets harder to process when employees have to untangle several messages at once. Before it goes out, communicators need to be clear about what employees should understand and where they can respond. Sarah Bland, interim audit manager…...

1+ week, 3+ day ago   (126+ words) What career lessons help communicators prioritize and lead under pressure? A long career in comms teaches you lots of things that a playbook can’t. The lessons that stick usually come from tough decisions and making strategic choices when everything is…...

1+ week, 3+ day ago   (424+ words) Most teams score the same on paper but need completely different fixes underneath. Samantha Stark is founder and chief strategist at Phyusion and an advisor to Ragan’s Center for AI Strategy. Ask a communications team what is slowing their AI…...

1+ week, 4+ day ago   (142+ words) Learn from comms experts who attended our Employee Experience Conference in Nashville. It’s not just speakers who make a conference — it’s attendees too. We asked people at our Employee Experience Conference last month to finish a sentence about what they…...

1+ week, 4+ day ago   (468+ words) Which formats help leaders build stronger connections with employees? Employees have a hard time getting to know leaders through business updates alone. Familiarity grows when executives have regular chances to show some personality in the communications employees see and hear....

1+ week, 4+ day ago   (282+ words) Never assume a change will play out the same way twice. Lauren Stephens spent her first year of college on a pre-med track, her last year of college planning weddings, and the year after that learning food and beverage operations…...

1+ week, 6+ day ago   (230+ words) Communicators know leaders want proof that messages drive employee action and business results. New research reveals how few teams are equipped to provide it. Internal communicators have spent years refining the art and science of engagement. They know which subject…...

2+ week, 4+ day ago   (597+ words) When do employees need to hear from their leaders? At The Trevor Project, when a major social issue or news story affects the organization, the comms team and leadership ask themselves a simple starting question: Who’s most directly affected by…...