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Conversation to Completion redefines contact center AI
1+ day, 8+ hour ago (480+ words) UPDATED 10:20 EDT / SEPTEMBER 11 2026 Ram Rajagopalan (pictured, right), head of product, AI for Zoom CX at Zoom Communications Inc., has spent the past year building that idea into the company’s virtual agent platform. The industry spent much of the last two…...
Comu's Action Pro is a great meeting recorder that struggles to justify its AI premium
2+ day, 11+ hour ago (105+ words) ...
Storyblok introduces Storyblok Agents to enable teams to have conversations with their content and automate tasks in the CMS
2+ day, 16+ hour ago (306+ words) Sep 10, 2026, 08:00 ET Content teams can ask questions, make changes, build agents, and schedule them to run on their own NEW YORK, Sept. 10, 2026 /PRNewswire/ -- Storyblok announced the launch of Storyblok Agents, an AI-powered content operations layer built directly into the CMS....
Update Zoom Workplace by September 16 to Stay Connected
3+ day, 11+ hour ago (201+ words) To ensure that our digital meeting spaces remain secure and protected ahead of the fall quarter, Information Technology Solutions (ITS) is implementing an updated minimum version requirement for Zoom Workplace. Beginning Wednesday, September 16, 2026, all Highlanders connecting to Zoom must use…...
Zoom Releases FY 2026 Impact Report
3+ day, 10+ hour ago (206+ words) Collaboration tools in an AI-first work platform.Learn more Tools designed to help organizations build and grow more efficiently across teams.Learn more Powerful solutions to help Customer Experience teams deliver better, more impactful customer service.Learn more APIs and…...
Google Workspace Unveils Docs Live: Your AI Co-Writer for Faster Drafts
3+ day, 16+ hour ago (216+ words) “The new capabilities in Google Workspace aim to take away some of the cognitive load from our users,” a Google representative stated. “By allowing them to engage with their tools using their voice, we hope to help small business owners…...
Solution for Consultants | Turn Meetings into Deliverables
5+ day, 16+ hour ago (558+ words) Choose another country or region to see content specific to your location and shop online. The world's most advanced AI note taker. The world's No.1 AI note taker. The world's most wearable AI note taker. Learn more about Plaud's security…...
AI notetaker cuts case submission times and frees social workers
1+ week, 1+ hour ago (372+ words) Social workers are spending more time with residents thanks to artificial intelligence. A notetaking tool called "Notes" is helping staff in the Vale of Glamorgan complete paperwork more efficiently, cutting case submission times by 36 per cent and freeing up valuable…...
Zoom Resolves Google Workspace Add-on Degradation
1+ week, 4+ day ago (303+ words) Zoom says an official service incident is resolved. Zoom reports that the service degradation affecting the Zoom for Google Workspace add-on has been resolved. The incident was officially marked resolved after monitoring, and affected services have been restored. The incident…...
Zoom Resolves Contact Center Billing and Reporting Issue in EU
1+ week, 5+ day ago (264+ words) Zoom has resolved a service degradation affecting the Contact Center Billing and Reporting Service in the EU. The incident was marked resolved after the affected services were restored. The incident affected the Zoom Contact Center Billing and Reporting Service in…...