3+ day, 5+ hour ago   (403+ words) The gap between companies winning with agentic AI and those stuck in pilot isn't speed. It's what they did before they hit launch. There’s a question every boardroom is stuck on right now: are we moving fast enough? It’s the…...

3+ day, 8+ min ago   (365+ words) Fin’s customer agent platform joins Salesforce, giving companies faster, more flexible ways to automate customer service and deliver measurable outcomes SAN FRANCISCO, CA — September 10, 2026 — Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced it has completed its acquisition of Fin,…...

2+ day, 21+ hour ago   (411+ words) Grounded in Data 360, a retail superagent recommends products, answers questions, resolves order issues, and knows when to involve a service rep. Crocs, Inc. creates casual footwear and accessories through the Crocs and HEYDUDE brands, serving millions of shoppers worldwide. As…...

3+ day, 19+ hour ago   (475+ words) Salesforce’s new CFO Priorities Report, based on a double-blind survey of 865 finance leaders across three continents, finds the role in the middle of a shift. Financial oversight is still the job. But advanced AI has become part of it in…...

5+ day, 5+ hour ago   (427+ words) Agentic self-service provides instant answers to FAQs, secure next steps for flight changes, and seamless escalation to a live rep when needed. Southwest Airlines® offers friendly, reliable, low-cost flights and carries more nonstop domestic travelers than any other U.S....

4+ day, 19+ hour ago   (823+ words) Read this to discover how our scheduling technology sets itself apart from the rest. Your customer calls at 8pm. They want to book a service visit. No one answers. So they call your competitor instead. Now multiply the missed opportunities across…...

5+ day, 5+ hour ago   (152+ words) On-the-ground reporting from the must-attend event for the Agentic Enterprise Get Ready for Dreamforce 2026: Live from San Francisco Dreamforce 2026 is where the question gets answered: what does it actually take to become an Agentic Enterprise? Through live demos, visionary speakers,…...

5+ day, 1+ hour ago   (257+ words) Every week, commercial and medical affairs teams face an agonizing reality: millions of dollars and hundreds of hours are spent creating regulated content, only for it to stall in Medical, Legal, and Regulatory (MLR) review. The average promotional review cycle…...

1+ week, 1+ hour ago   (500+ words) New editions bundle Slack, Tableau Next, the Premier Success Plan, enterprise-grade security, and out-of-the-box AI built for every role into every edition The new Max edition alone delivers 60% more value than the Agentforce 1 Edition, at no additional cost Salesforce is…...

1+ week, 2+ hour ago   (189+ words) Other key results: Among the 30% already running agents in production, deployments reach ROI in about eight months, with an employee adoption rate of 53% and a 29% average lift in customer satisfaction. If speed of deployment drove returns, the earliest and largest…...