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Salesforce, the #1 AI CRM, enables companies to connect with customers through a unified Einstein 1 platform that combines CRM, AI, Data, and Trust.
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- Aug 18, 2026earliest in window
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News
Salesforce Named a Leader in the 2026 Gartner® Magic Quadrant™ for Healthcare Provider Industry Cloud Platforms
1+ week, 4+ hour ago (224+ words) Agentforce Health helps health systems unify patient data and deploy autonomous AI agents to deliver faster, more personalized care. Salesforce has been recognized by Gartner as a Leader in the 2026 Magic Quadrant for Healthcare Provider Industry Cloud Platforms. Beyond the…...
What is Generative AI Video
1+ week, 2+ day ago (1187+ words) Humans with Agents drive customer success together. Boost pipeline, win rate, and revenue with Sales Cloud. Cut service costs with humans & AI agents on one platform. Evolve how marketers work by harnessing AI to personalise and automate customer communications across…...
4 Best AI Answering Services in 2026: A Complete Guide
1+ week, 4+ day ago (1168+ words) Discover how AI answering services work, why businesses are adopting them, and what to look for when choosing the right solution for your customer service strategy. Andrea Caldwell – Product Marketing Director — Contact Center, Salesforce An AI answering service is software…...
AI in Data Analytics: Turning Data Insights into Strategic Business Decisions
1+ week, 4+ day ago (277+ words) Within the Salesforce environment, artificial intelligence data analytics is not just a standalone dashboard or a simple reporting tool. It is an integrated capability that spans data unification, intelligent analysis, and autonomous action. Instead of functioning merely as a system…...
7 B2B Ecommerce Trends (2026)
2+ week, 6+ day ago (1335+ words) Humans with Agents drive customer success together. Boost pipeline, win rate, and revenue with Sales Cloud. Cut service costs with humans & AI agents on one platform. Evolve how marketers work by harnessing AI to personalize and automate customer communications across…...
Why Companies Are Turning to Salesforce as a Customer Success Platform
3+ week, 3+ day ago (639+ words) Success teams are increasingly choosing Salesforce over standalone customer success platforms. Here's what Apollo, Superhuman, AppsFlyer, and Sensor Tower learned along the way. It’s worth asking whether this shift to Salesforce as a Customer Success Platform is a coincidence or…...
Knowledge Management Strategy: A 2026 Guide
3+ week, 4+ day ago (1037+ words) Discover how to create a winning knowledge management strategy to boost productivity and empower your team. Read our comprehensive guide today. John Capalbo, Product Marketing Manager, Salesforce Business teams don’t just magically know the answer to every customer question. It…...