3+ day, 10+ hour ago   (1231+ words) Kim Starcevich of Lakeside Collision II in Merrillville, Ind., built a culture of honesty that helped her recruit talent and grow sales. When Kim Starcevich found herself struggling to replace a body technician who’d retired after 40 years, she eventually decided…...

3+ day, 11+ hour ago   (844+ words) Premier Auto Body's owner and Auto Body Strong creator on documentation, OEM research, and why the shortage is really a retention problem. On the latest episode of The Collision Vision, host Cole Strandberg sat down with Juan Carlos Gasga Perez,…...

4+ day, 11+ hour ago   (215+ words) Lucid issues two structural repair position statements as Kia recalls the EV9 over an airbag fault. Lucid Motors said it requires pre- and post-repair three-dimensional digital measurement reports for all structural repairs to the Air and Gravity, according to a position…...

4+ day, 10+ hour ago   (310+ words) New index lists repair cost trends among several factors Triple-I says contribute to premium pressure, a data point relevant to shops navigating cost conversations with insurers. A new data tool from the Insurance Information Institute (Triple-I) lists vehicle repair cost…...

1+ week, 1+ day ago   (341+ words) Falling consumer confidence and stronger-than-forecast vehicle sales come alongside separate CCC data showing total loss frequency at a record 23.1% of claims in 2025. U.S. consumer sentiment fell in August for the first time in three months, according to the University of Michigan's…...

1+ week, 4+ day ago   (260+ words) Moving beyond self-centered leadership to see your people as more than what they produce. As he shared the story, he asked me a question that has stayed with me. He wanted to know whether I had seen that same mentality…...

1+ week, 4+ day ago   (558+ words) The highest-rated technology in the index is also among the most disturbed by a collision repair. The vehicle technology owners rated highest in the JD Power 2026 U.S. Tech Experience Index study is mounted on the outside of the car, in the…...

1+ week, 5+ day ago   (342+ words) Vehicle accessories and parts prices rose 6.6% year over year in July, the sharpest increase since March. For collision repair shops, two numbers in Cox Automotive's Aug. 31 report land directly on the cost side of the business: what shops pay to…...

1+ week, 5+ day ago   (815+ words) How D&B Auto Body in Minnesota walks every customer through AI-written estimates, total loss reports, and more. "I will send you date and time stamped pictures of what this car looks like right now," she recalled telling the insurer....

2+ week, 1+ day ago   (334+ words) Claims for collision and comprehensive repairs closed without payment at a rate largely unchanged since 2016. Auto insurers closed 45% of the liability and medical claims they resolved in 2025 without making a payment, up from around 35% a decade earlier, according to a…...